From Reyna Mendes, Head Trainer, Barringtons
I read an article published by NCVER (National Centre for Vocational Education Research) that one of the challenges facing Australia is the ageing population. Of major concern, especially to government, is that the dependency ratio will increase significantly unless older people keep working or immigration is used to change the demographic profile of the population.
So what are the advantages of recruiting/retaining mature aged workers? ...
Dr Carl0 Caponecchia has written an excellent article on workplace bullying in The Conversation following on from the recent story in the Weekend Australian Magazine. He discusses on the false impression that there are large numbers of spurious workplace bullying claims and other misconceptions and myths surrounding the bullying problem. He offers some advice on detecting bullying, assessing injury and that fact that most experts reject mediation as a solution.
Learn more about Workplace ...
After my friend's son was delighted with his random act of recognition from his employer, I got to thinking about random acts of recognition one could apply to delight customers.
I found this blog by Kate vanderVoort from Social Mediology on just this topic and some great ideas which you may be able to adapt to your club’s patrons. The value of these acts is greater to the brand and costs nothing like traditional advertising. Here are two ideas deployed by KLM and Spanair.
The Dutch ...
A friend of mine was telling me about her Y gen son who had returned home bursting to tell me about the unexpected gifts of recognition his employer had given to their small team. The segment was introduced by explaining specifically the top 10 things they needed to do in store to increase sales. Then they were given gifts “to help them do their jobs better.” At the end of the gift giving a massive “motivation gauntlet” was thrown down.
As an avid exerciser who “gets up to jog at 3am” ...
Today the SMH reports that Father Chris Riley, western youth worker, has dipped into the gaming lobby debate in support of the Clubs. He believes the most effective way to treat problem gambling is through counselling and education and not through mandatory pre-commitment and restricting bet size.
A new flyer being distributed in NSW, QLD and Vic will feature Father Chris Riley and his statement.
Read more here.
Blayne Webb, Director, Barringtons