The theft of nearly $10,000 from a club cash room was revealed. During a meeting with management the following information was also elicited:
The main safe is accessed by numerous staff members (12-15+) as part of their normal duties.
There was no procedure in place for monitoring staff accessing the safe.
There was no procedure in place for monitoring what was removed from the safe by staff.
There was a multitude of items stored in the safe.
There was no security video footage ...
Attorney General Nicola Roxon, “Australia has some of the strongest measures in place to combat money laundering and terrorism financing. But, there is still more work to do and combating money laundering and starving terrorists of funds will continue to be a priority for our agencies.”
The Australian Institute of Criminology has just released a series of reports on Global AML/CTF and risks to Australian business. They include:
Anti-money laundering and counter-terrorism financing ...
In a blog featured on hrdaily, Mandy Geddes highlights an interesting aspect of leadership development she calls “soft skills”. Her blog caught my attention because I directly manage a diverse range of middle management, sales reps, support staff and contractor personalities every day.
She makes the point that leadership has mostly been about displaying personal strength in the workplace and she quotes Peggy Klaus the US author of ‘The Hard Truth about Soft Skills’. Peggy quotes studies ...
Scanning the Sydney Morning Herald I am struck, but not surprised by three stories on drugs and alcohol in the workplace from three different countries.
In Indonesia a Lion Air pilot was arrested for crystal methamphetamine use and possession just three hours before he was scheduled to fly. He is the fifth Lion Air pilot to be arrested for alleged drug use in two months.
It would seem to me that with the frequency of arrests that this is a systemic problem with Lion ...
From Reyna Mendes, Head Trainer, Barringtons:
Customers want to work with those businesses that demonstrate a sincere desire to help them with anything they need and they are willing to pay for it. Yes, they want quality products and services that meet their needs. More importantly though, they want someone to care when something goes wrong.
Mediocre service is delivered because organisations today do not hold every employee accountable for delivering exceptional service. Everyone’s ...