I started working here at the club in December 2016. My mum works in the industry and she was the inspiration for me to want to work in customer service. I love it. It’s fantastic. I love getting to know people and working with people.
I heard about the Job Ready Program when Michael from Barringtons came and spoke to my school about Careers in Clubs.
I do a lot of work in Housekeeping for all areas of the club which is picking up glasses and pushing in chairs and stuff like that. I do drink service, work in the functions department and have started working as part of the count team which means I am responsible for counting the money cleared from the gaming machines.
I am now working plenty of day shifts starting early in the morning as well as night shifts. I have learned a real lot about gaming machines in the short time that I have been here and would like to find out more and maybe get a job in gaming analysis.
Last week I worked about 40 hours. This week is about 35. I’ve picked up 3 extra shifts this week by saying yes when I have been called in. That was something Michael talked about in the Job Ready course.
By having the Job Ready Program at the club I was given the chance to meet the HR Manager when she came in and spoke to the class. She already knew about the Job Ready Program and knew me from the class when I applied for a position.
I would definitely recommend anyone trying to get a job in clubs to do the Job Ready program. The course was fantastic. Very hands-on and a great experience.
Learn about Job Ready here.