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Thursday, 8 March 2012

Case Study – Opportunist Staff Theft During Gaming Machine Clearance

gaming surveillanceManagement of the Club became aware of large discrepancies in the gaming figures.  An internal audit revealed that in a six week period, a sum in excess of $30,000 was missing from cash removed from the gaming machines.  All machines that have had cash stolen to date were located on the external smokers gaming terrace. Management commenced an internal investigation and checked the clearance procedures and a cash flow report outlining the losses showed numerous discrepancies. There were no adverse findings of removal of keys except when required to do so for clearance. The clearance procedure was an extensive exercise and was not covered by CCTV at all times, particularly on the external smokers gaming terrace. Gaming machine records were checked and there were no unexplained openings of any gaming machines.  This indicated the only time the money could be stolen was during the clearance procedure. Management checked rosters and had a suspicion in relation to one staff member whose duties required them to do occasional shifts on the clearance procedure.  This person’s involvement in the clearance corresponds to cash discrepancies from the clearance of the machines on the external smokers gaming terrace. Since the discovery of the discrepancies the staff member had been restricted to other normal duties and there were no variances in the clearance procedure. After obtaining a Workplace Surveillance Authority from the local court, four (4) CCTV cameras and a recording device were installed within the confines of the external smokers gaming terrace.  The footage was recorded on the digital recording device within the premises and transmitted in real time to an external location where the footage was monitored by Barringtons staff. The suspect person was part of the two-person team conducting the clearance on the prescribed day and their actions were monitored and recorded.  The suspect person was observed stealing money from the gaming machines. Club Management and Police were immediately informed as it was preferable for the suspected person to be detained prior to leaving the Club premises and for Police to be in attendance. The suspect was found to be in possession of Club property and was arrested by Police and dealt with according to law. Click here to learn more about Barringtons Investigations services. Blayne Webb, Director,  Barringtons  
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